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Built on Netscape SuiteSpot Hosting Edition servers, the CommerceXpert product family provides Internet commerce application solutions for conducting business-to-business and business-to-consumer commerce on the Internet. CommerceXpert includes high-performance and security-enhanced applications such as Internet publishing services, business-to-business electronic data interchange (EDI) over the Internet and non-Internet networks, customer profile management, and order and invoice forms processing. The modular architecture and scalability of the CommerceXpert product family enable service providers to offer value-added services that provide a healthy return on investment. In addition to sharing many of the key benefits of Netscape SuiteSpot Hosting Edition, such as high scalability, high availability, and an open architecture, CommerceXpert offers the following key features:
ECXPERT 1.0 ECXpert is an Internet-centric messaging and application integration software product that allows companies to conduct electronic commerce over the Internet or private networks. Small- and medium-sized businesses value ECXpert for handling traditional EDI as well as more complex integration needs. This product provides robust tracking and auditing capabilities to monitor units of work as they move through their complete life cycle. Using its multithreaded process design and scalable architecture, ECXpert provides security-enhanced, reliable communications via FTP, SMTP, or HTTP.
ECXpert offers several potential solutions for service providers to offer their customers. Service providers can host electronic post offices or forms on behalf of smaller businesses. As the trading partners of larger enterprises, these businesses value mailbox services, including the storage and retrieval of transaction data and the automation of order and invoice forms processing, for handling business documents. ECXpert enables business trading partners to communicate directly over the Internet without costly third-party intermediaries such as an EDI value-added network (VAN). Service providers can sell ECXpert and provide additional revenue-generating services around the installation, implementation, customer service, and training programs for this product. Service providers can also use ECXpert's ability to handle interapplication communications as the foundation for selling higher-value applications such as Netscape PublishingXpert 2.0 along with installation and implementation services.
The following list highlights ECXpert's features and the benefits that service providers can harness to create value-added customer services:
PUBLISHINGXPERT 2.0 PublishingXpert 2.0 is a comprehensive Internet and extranet commerce solution designed to allow customers to sell, manage, and deliver content and services to customers and partners. PublishingXpert is built on Netscape ONE-enabling technologies and provides an integrated set of components to address the entire spectrum of services required in implementing a content-based commerce site. Base components include information retrieval, membership, content access control, billing and subscription management, secure payment, and content management. The components are part of a robust multi-tiered CORBA-based distributed application architecture that provides complete transaction- and session-management capabilities along with the scalability to support the largest online services.
Service providers can utilize the robust, component-based model PublishingXpert provides to create customized solutions. Service providers could target small- to medium-sized companies that are looking to create content-based services. Service providers could use the single- or multihosting features of PublishingXpert. The multihosting features allow service providers to host multiple content providers with a base installation of PublishingXpert. Each content provider service is unique and completely separated from the other content providers except for shared CPU and network bandwidth. This allows the content provider to offer unique services and unique branding of content and products. The service provider maintains a central transaction server for membership, billing, and payment services. The service provider would be responsible for distribution and tracking all content provider-generated revenues.
The following list highlights PublishingXpert's features and the benefits that service providers can harness to create hosted services for content providers.
SELLERXPERT 1.0 SellerXpert expands a corporation's sales and marketing channel to the Internet. Flexible and scalable, it provides a complete application infrastructure on which to build service offerings. SellerXpert provides a seamless ordering solution that can link to a supplier's legacy or enterprise system to give it a strong competitive and marketing advantage. Integrated product features include:
SellerXpert offers service providers a solution uniquely designed to meet the needs of corporate suppliers and distributors. SellerXpert has been designed to address the fundamental needs of all sales and marketing organizations: increase revenue, reduce costs, and increase customer satisfaction. SellerXpert addresses all three goals with a unique combination of technology and business processes, all built on an Internet architecture designed to handle mission-critical business. Service providers that offer products such as SellerXpert combined with ECXpert and upcoming BuyerXpert will be able to lead the way in offering Internet commerce solutions not just to individual companies but to whole trading-partner communities.
The following list highlights SellerXpert's features and the benefits that service providers can use to create value-added customer services:
For more information on how Netscape SuiteSpot Hosting Edition provides the tools service providers need to offer a range of services, go to the Netscape SuiteSpot Hosting Edition White Paper.
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